I just received my order of supplies I had ordered a XTAL tip for Yocan falcon Which was just thrown in the shipping bag not covered not protected in the tip is broken I am not happy if you need a picture I’ll be more than happy to send it to you guys I want a replacement

Answer:
Please advise which vape store are you buy from.
Comment below the photos of the Yocan Falcon XTAL tip.

Please try to contact the shop you bought it from to claim warranty.