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Hi, I got my Apex pen about two weeks ago from one of my medical dispensary’s. It worked well for a few days but then it just stopped working. I charged it for about a day and nothing. I tried to clean it and charge it more and it just won’t turn on. Occasionally it will buzz when i press the button 5 times but nothing will pop up on the screen and I am unable to take a hit.
Yocan Apex concentrate vaporizer pen charge via a micro USB port, and fully charged time is 95 minutes.
If your dab pen wont turn on after charge, I think your device is dead.
Please try to contact Yocan after-sale team at firstname.lastname@example.org