Here is a question from a Yocan fan:
I love your product but mine quit taking a charge in my 2nd week of use? Is there a warranty for replacement. Thank you so much.
Read related Yocan Evolve plus XL charge threads first as below list:
Charging Port - The Best Ways to Vape Yocan Evolve Plus XL: Q&A Part 03
Charging Indicator light - The Best Ways to Vape Yocan Evolve Plus XL: Q&A Part 02
If your device still can't work, fill out on www.yocan.com/contact to claim your warranty.