I purchased a HIT vape and after only a few uses, properly used, the mouthpiece has cracked and split. magnet falls out all the time due to this. Not satisfied with this vape despite all the good reviews.
Please do not soak the mouthpiece in water when it's very hot, or the magnet function will be fall out.
As for the cracked issues, please contact our after-sale team at email@example.com