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- Posts: 883
- Joined: Wed Dec 05, 2018 2:10 am
I bought a yocan plus Xl it worked for a few an now it won’t charge the red light won’t pop on when put on charge an it won’t even turn on no more I really love this product but now I can’t even use it an feel like it’s a waste now can we please solve this somehow I always tell others about your company but now it’s I can’t even use the product
Thanks for choosing our products.
If there is no indicator light when you charge it, please check the cable connection.
You can plug this cable in another micro-USB device, if it does charge, then the battery dies.
Please contact the head shop that you bought it from.
Or contact Yocan support team to claim warranty.
Any time, any place, happy vaping with UNI Pro.