How to fix 2020 evolve vape can't charge

[Yocan]

Hello, I had purchased a 2020 evolve vape from a store about a month ago. I’ve only ever needed to charge it once because I don’t vape often. I charged it for the second time today because I noticed the lights aren’t coming on. I allowed it to completely charge and it’s still not working at all. Please could you assist me with this. Thankyou


Answer:
Did you use the charger that came with the package box?
Any indicator light when you plugged the charger?
If no light, I think you get a malmanufacture item.
Please contact the head shop or Yocan Mfg support team.