How to claim Yocan Evolve Plus Warranty?

[Yocan]

One Yocan Evolve Plus user ask us, how to claim warranty? Here is his/her question:

I was wondering if there was a warranty on my evolve plus battery the button fell inside itself non operable.

First of all, please check which vape shop you bought this item. And you can ask the sale guys help you to check your Evolve Plus device.

Then, if it still can't work, please send the receipt, authentic code, and a video about the defect item to Yocan after-sale team.

Any further questions, please drop us a comment below.