My evolve plus xl apparently has a stripped battery case. My quads will not tighten down all the way and I lose a lot of oroduchmt. Also, my device doesnt seem to stay charged very long. And by that I mean only a few puffs.
If the vape battery vaped longer than 2-3 or more years, its lifespan might be shorter than new.
If your battery is new, please contact our after-sale team.