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how do I make sure I get the warranty for it?

Posted: Wed Mar 10, 2021 1:42 am
by Yocan
Question about the Yocan UNI S.
I just bought a Uni S and I verified my security code as a genuine Yocan device - how do I make sure I get the warranty for it? Thanks! 😊


Answer:
When you want to claim warranty, please contact the after-sale team at [email protected] directly, and send the receipt, the authentic code, and a video of the vape device to them.
Our after-sale staff will assist you to claim warranty.

So, please keep your authentic code and receipt (the photo of the receipt is OK).