More and more Yocan dab pen user ask how to choose the replacement coil. If you have similar confusion, please read this thread. What is the difference between Qtc and Qdc and what is each one used for? Answer: Quartz Triple Coils (QTC) is outfitted with 3 quartz rods wrapped in coils. It made for g...

Can I use the same Yocan pen for dabbing and to insert a vape cartridge? If so, what’s best option? Prob short- term use. Thx! Answer: No, we don't recommend you use a vape cartridge with your concentrate vape pen. Most Yocan dab pens are designed for concentrate, and do not compatible with all vape...

Question about the Yocan Apex dab pen stop work, how to fix? If you have similar question, please read this thread. Hi, I got my Apex pen about two weeks ago from one of my medical dispensary’s. It worked well for a few days but then it just stopped working. I charged it for about a day and nothing....

Question about the Regen wont work I purchased a yocan regen from local head shop in Guelph Ontario Canada and it failed after 1 months use. When I took it back to the retailer they told me I would have to contact you for warranty. Answer: Please check the indicator light when you hit the fire butto...

The Yocan HIT mouthpiece become very hot and crack I have recently purchased the YoCan Hit vaporizer. Unfortunately I have found the reason why the mouth piece was beginning to be hot to the lips. There is a crack in the mouthpiece, which I believe has led to the excessive heat on the lips. Any sugg...

I have 3 of those and they won’t charge my Yocan dab pen vape pen and when charging it it is saying green on the charger but red on the vape button Answer: Please check the charge is OKay or not? Plug the large USB plug into your computer that supports USB 2 or USB 3. A small red LED will light imme...

Question about the Yocan Evolve pLus wont work I am looking to speak with somebody about the YOCAN EVOLVE PLUS. MID NIGHT EDITION. I just purchased. I received it in the mail yesterday and it doesn’t work at all. I’ve charged it full. And I have purchased many yocans from you and from our home store...

When I bought Yocan vaporizer product it did not come with micro USB charger.

Answer:
Please check the package box.
Most Yocan items comes with a micro USB cable.
As for the charger, you can use a cell phone charger to connect.

I bought one of Yocan dab pen products on Sunday and the charger port is broken

Answer:
If you get malfunction Yocan item, please contact our after-sale team.

Hey my Yocan regen is blinking 3 times, I've cleaned and tried everything Answer: Please check the coil connected firmly or not. Try to use a q-tip to clean the contact points, or install a brand new coil to have a try. If after above dab pen vape tips, your device still wont work, please contact ou...