First, make sure that the battery is charged. If the battery is low, it may not have enough power to turn on or operate properly. If the battery is not charged, try charging it using the included USB charging cable.
Next, check the connection between the battery and your vape cartridge or wax concentrate. If the connection is loose or not secure, the battery may not be able to heat the material properly. Make sure that the cartridge or concentrate is firmly attached to the battery, and that there is no debris or obstruction blocking the connection.
If the battery still does not work after charging and checking the connection, it may be a hardware issue. In this case, it is recommended to contact the manufacturer or a certified repair service for assistance. They will be able to diagnose the issue and provide advice on how to fix it.
Overall, if your Ooze NOVEX Vaporizer Battery is not working, try charging it, checking the connection, and making sure there are no obstructions. If the issue persists, it may be a hardware problem and you should contact the manufacturer for assistance.