If you're experiencing issues with your Lookah Ice Cream not hitting, there are a few steps you can take to troubleshoot the problem.

First, make sure that your device is fully charged and that the battery is not low. If the battery is low, it may not be able to provide sufficient power to the atomizer, resulting in a weak hit.

Next, check the connection between the battery and the atomizer. If the connection is loose or there is any debris blocking the connection, it can cause issues with the device not hitting properly. Use a cotton swab or a toothpick to clean any debris from the connection and make sure it is securely attached.

If the device still isn't hitting properly, it may be an issue with the atomizer itself. The atomizer may be clogged or damaged, preventing the device from heating properly. In this case, it may be necessary to replace the atomizer.

If you've tried all of these steps and your Lookah Ice Cream still isn't hitting properly, it may be time to contact the manufacturer for further assistance. They will be able to provide additional support and troubleshooting tips to help you get your device working properly again.